EventLog

EventLog #

Events that occur associated with a device and handle by Actcast are called events,

EventLog

See Event type for the details of each event and the conditions under which they occur.

Check EventLog #

To view the EventLog, go to the devices page in a group, go to the each device detail page, and select (Show Event Log) from the icon in the upper right corner.

LogTooltips

The logs are helpful determining that the device is working properly.

If the device goes offline and fails to send logs, the logs are not recorded on Actcast.

Event type #

There are the following types of events, each of which occurs when the conditions for their occurrence are met.

Event typeOccurrence ConditionsAdditional Item
connectedThe device connects to Actcast
disconnectedThe device disconnects from Actcastreason
agent_startedThe device agent starts
os_rebootingThe device OS reboots
os_shutdowningThe device OS shuts down
act_startedThe device starts an Act
act_stoppedThe device stops an Act
act_install_errorThe Act installation failedact_id, should_retry
firmware_updatingThe device has started updating it’s firmware
firmware_updatedFirmware update is completed

Additional Item is the name of the additional data that accompanies each event.

act_install_error #

act_install_error event occurs when an Act installation fails for some reason.

ItemDescriptions
act_idID of the Act that failed to install.
should_retryWhether it is autocatically retried or not.
  • should_retry

    This item indicates whether the failed Act installation is the type of error that should be retried automatically.

    If true, the device agent will retry the Act installation after an appropriate interval.

    If false, it indicates that the problem will likely not be resolved after retring(i.e., after some time has passed). Therefore, the Act installation will not be retried automatically. Please check the device (board, camera, micro SD card, etc.) and retry the installation.


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